Delete Your Data

How to delete your Diggin Up data

What does deleting your data do?

Deleting your account or data permanently removes personal information associated with your use of Diggin Up, including:

• Your account profile (name, email, and sign-in association)
• Your plantings and location (when deleted from the mobile app)
• All tasks and notes (when deleted from the mobile app)
• App preferences and settings
• Cached data on your device (when deleted from the mobile app)

This action cannot be undone. Data is removed from your device and our servers subject to the processing times and retention practices noted below.

Delete from the mobile app

1. Open Account: In the Diggin Up app, navigate to the Account screen
2. Select "Delete my data and reset": Tap this option to begin the deletion process
3. Confirm your action: Type delete in the confirmation field to proceed
4. Complete the deletion: Tap the red "Delete" button to permanently remove your data
5. Restart the app: After deletion completes, you'll be prompted to restart the app

This removes garden data from your device and deletes your Diggin Up account from our servers.

Delete from the website

If you signed in on the website (for example, to manage Diggin Up Gold):

1. Sign in to your account on digginup.com
2. Go to Account → Account Actions → Delete account
3. Confirm by typing delete
4. Your account and server-side authentication data will be removed

Note: Deleting your account on the website does not remove garden data stored only on your mobile device. To remove on-device plantings, tasks, and notes, use the mobile app deletion flow above.

If you have an active Diggin Up Gold subscription, you must cancel it first through /account before you can delete your account.

Important notes

• Device and server data: Mobile deletion removes data from both your device and our servers. Website account deletion removes your account and server-held authentication and billing association.
• Billing records: Payment and subscription records handled by Stripe may be retained as required for tax, fraud prevention, payment disputes, or other legal obligations, even after your account is deleted.
• Processing time: While deletion is immediate for most account data, it may take up to 45 days for system logs to be fully removed from our systems.

Contact us

If you cannot access your account or need help with deletion, email legal@fletchingsolutions.com.

Your privacy rights

As outlined in our Privacy Policy, you have the right to delete your data at any time. We may retain personal information after deletion only where required by law, to resolve payment disputes, or as otherwise described in our Privacy Policy.

For questions about data deletion or privacy, please review our full Privacy Policy and Terms of Service.